Frequently asked questions about driving school management software
Short, direct answers to what training centre owners and managers ask most before moving to a digital system.
FAQ
We have gathered what gets asked repeatedly: what the system is, what it covers, and how your centre moves onto it.
About the system
What Qiyada is, who it is for, and how it works.
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What is the Qiyada system?
Qiyada is a SaaS management system built for driving schools and driving training centres. It brings trainees, instructors, sessions, schedules, vehicles, exams, payments and reports into one platform.
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Is Qiyada a program or a web service?
A web service. You open it in a browser on a desktop, phone or tablet, and your team never has to install anything.
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Is it suitable for a single-city centre or only for large ones?
Both. Small centres with a few instructors use it, as do large centres with hundreds of trainees and multiple branches — the modules scale as you grow.
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Do I need technical expertise to use it?
No. The interface is Arabic-first and straightforward, and our team walks yours through the first session and the data import.
Running operations
Trainees, instructors, schedules, vehicles and exams.
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Can I manage trainees and track their progress?
Yes. Every trainee has one file with their details, programme, attendance and completion rate, so you always know where they stand.
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Can I manage instructors and their schedules?
Yes. You see each instructor’s schedule, teaching hours and performance, and the system blocks conflicting bookings before they happen.
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Can I schedule sessions?
Yes. You set the programme, time, instructor and vehicle for each session, and the system builds the weekly schedule and flags conflicts.
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Can I manage training vehicles?
Yes. Each vehicle has a profile with its status and inspection date, and it is linked to the instructor and sessions using it.
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Is there a payment and package system?
Yes. Programme and package enrolment, recorded payments, invoices and outstanding dues are all in one place.
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Can I track attendance and absence?
Yes. Instructors or reception mark attendance for every session, and reporting is built on commitment and absence rates.
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Can I set staff permissions?
Yes. Ready-made roles for centre manager, reception, instructor, accountant, branch manager and system administrator, with permissions configurable per person.
Reports and data
What you can actually see in the reports.
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Which reports are available?
Reports for attendance, collection, revenue, and instructor, vehicle and branch performance — built automatically from daily operations.
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Can I export reports?
Yes. You can review reports in the system and export them to share with management or outside the centre.
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Do reports work per branch?
Yes. Any report can be filtered to a branch, or compared across branches in one dashboard.
Technology and support
Devices, security, branches, support and data import.
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Does the system work on a phone?
Yes. Attendance, scheduling and trainee tracking can all be done from a phone while you are out on the road.
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Does the system need to be installed?
No. There is nothing to install, and no servers or extra hardware to buy.
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Can I manage more than one branch?
Yes. Add any number of branches to the same account. Each branch has its own schedule, staff, vehicles and permissions.
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Is my data secure?
Your data is stored securely and is not visible to any third party, and user permissions determine who sees what. Details are on the privacy page.
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Is there technical support?
Yes. Ongoing support in Arabic while you operate the system — not just before the sale.
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Can I import my centre’s existing data?
Yes. We send you a data template and help you prepare an import file of trainees, instructors and vehicles, and review it before uploading.
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Do you release updates?
Yes. The system is developed continuously, and improvements reach subscribers at no extra cost or paid upgrade.
Ready to run your driving training centre the smarter way?
Start with Qiyada and organise your centre’s operations in one place.
Free trial · No credit card · Runs in the browser on mobile and desktop