Terms and privacy policy

This page explains how your centre’s data is handled, when it is used, how it is protected, and your rights over it.

Last updated Effective from

Introduction

This page describes the relationship between your centre and the Qiyada system, and sets out how your data is handled as described below. Using the system means you accept these terms.

Terms and privacy policy

  1. Description of the service

    • Qiyada is a software platform for managing driving training centres, delivered through the browser.
    • It covers trainees, instructors, sessions, schedules, vehicles, exams, payments and reports.
    • The service is available by subscription after the free trial ends, on the plan agreed with you.
  2. Account and permissions

    • You are responsible for your team’s login credentials and for keeping passwords confidential.
    • You set each staff member’s permissions according to their role in the centre.
    • You are responsible for the accuracy of the data entered and for the actions your team performs on your behalf.
  3. Acceptable use

    • The system is used to manage the training centre you registered and are authorised to operate.
    • Reselling the service or sharing it outside your centre requires a separate agreement.
    • Attempting to access another centre’s data, or to disrupt the service, is not permitted.
  4. Availability and support

    • The service is intended to be available at all times and may be briefly affected by scheduled maintenance.
    • Technical support is available during the hours listed on the contact page.
    • We notify you by email in advance of maintenance that affects your operation.

Your data in the system

  • Your centre’s data, and that of your trainees, instructors and vehicles, is stored in records belonging to you alone.
  • We do not sell your data or share it with third parties for marketing purposes.
  • Permissions determine who inside your centre can see the data.
  • You can request a copy of your data, or its deletion, when the relationship ends.

Questions about these terms

If you need any point clarified, or wish to request a copy of your data or its deletion, contact us through the contact page and we will respond directly.

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